SPOT OF TASTE · CUSTOMER INFORMATION
Ordering & policies
Clear information before you order.
We serve vegetarian food in Jaipur. Fresh delivery depends on your verified address, kitchen availability and the active 20 km service area. Review your order summary for charges and payment options before confirming.
For ingredient questions or order help, email founder@spotoftaste.in. For orders placed through other delivery platforms, contact that platform for order-specific support.
Terms & Conditions
Using our website
Spot of Taste provides menu information and, when enabled, ordering services. Use the website lawfully and provide accurate contact and delivery details. A saved bag does not place an order.
Products, prices and orders
Menu photos are illustrative; actual appearance and portion presentation may vary. Select the listed portion before ordering. Availability, final item prices, delivery charges and applicable taxes must be shown and confirmed before payment. An order is confirmed only through the checkout confirmation or the ordering platform you use.
Food preferences and allergies
Please confirm ingredients and potential cross-contact with the kitchen before ordering if you have allergies or special dietary requirements. Menu descriptions are general product information, not a medical or allergen-safety guarantee.
Third-party services and your rights
Orders placed on Zomato or Swiggy are also subject to the relevant platform's checkout and service terms. These website terms do not remove any rights available under applicable consumer law. For support, use the contact channel on your order receipt or the platform where you ordered.
Delivery Policy
Fresh and Long Life
Fresh delivery eligibility depends on the active kitchen and its configured service area. Long Life products may be available for eligible addresses across India. Availability must be checked against your actual delivery address before an order is accepted.
Delivery details
Provide a complete address, correct pincode and reachable phone number. Any delivery charge and estimated delivery time must be shown before order confirmation. Estimated times may change due to preparation, traffic, weather or courier conditions.
Delivery issues
Use the support contact on your order receipt if delivery is delayed, incorrect or incomplete. Live delivery tracking may not be available for every delivery partner. Platform orders follow that platform's tracking and support process.
Refund & Cancellation
Requesting help
For missing, incorrect or unacceptable items, promptly contact the channel where the order was placed with your order ID and relevant details. Keep photographs where they help explain the issue. Avoid consuming food you believe may be unsafe.
Cancelling an order
Request cancellation through the same ordering channel as soon as possible. The outcome depends on order acceptance and preparation or dispatch status, the terms shown at checkout, and applicable consumer rights. To request cancellation, contact the channel where the order was placed.
Refunds
Approved refunds and the processing method or timeline will be communicated through the ordering channel. Payment-provider processing time may vary. Orders placed through Zomato or Swiggy must use that platform's support and refund process. Nothing in this policy limits applicable consumer rights.
Privacy & location
Location permission is requested when you choose to detect your location. Browsing the menu does not require granting it, but Fresh checkout requires a valid delivery location. Learn how we handle account, address and order data in the Privacy Policy.